Customer Service Officer Job Bank of Queensland Brisbane

posted by admin on January 1, 1970

Bank of Queensland Vacancies 2020 - Bank of Queensland provide a chance to apply Customer Service Officer that will be placed in Brisbane.

Bank of Queensland Recruitment 2020

Description :
  • We are an ASX 100 Finance Leader
  • Develop your career while making a positive community impact
  • Join an inclusive and collaborative teamGood culture is important to us!
  • Queen Street Branch

About the Role

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. Further, you will relish the opportunity to achieve branch targets, and work as part of a high performing and collaborative team.

Day to day your key responsibilities will consist of:

  • Teller duties including general enquiries, account opening/closing, deposits, withdrawals
  • Floor walking and initiating quality conversations with customers
  • Booking interviews
  • Inbound and outbound calling to maintain and build customer relationships
  • Daily maintenance of the ATM
  • Cash managementATM Services, Travelex
  • Stationery orders
  • Strong focus on compliance

About You

As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

  • Previous customer service experience, preferably from the banking industry
  • Contributor to a collaborative team environment
  • Willingness to go above and beyond for your customers and colleagues
  • Driven to take a personalised approach with every customer interaction
  • "Can do" approach to all aspects of your role
  • Ability to learn and confidently use a number of technical financial systems

About Us

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

We support a flexible workplace and we are committed to an inclusive and diverse culture where differences are embraced!


Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave
  • Paid volunteer days
  • Purchase annual leave
  • BUPA Corporate Plan
  • Mentoring and leadership programs
  • Employee Assistance Program (EAP)
  • Gym, shopping, technology and travel offers!

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.


How to Apply

To apply for this role please follow the links or apply via our Careers Page.

The is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the , it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.


Required Skills
Required Experience

Should you meet the qualifications required, please register and apply to Bank of Queensland website with link as follow :



Notes :
  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only qualified, short-listed applicants will be invited for furthers process.

If you are not interested in Customer Service Officer Brisbane December 2020 Bank of Queensland above, you can try to find your job by read related jobs from another company in Brisbane below.


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